Need to make an exchange? We’ve got you covered!
Step 1: Please send the following information via email to firstname.lastname@example.org within 3 business days of receipt:
- Your order number
- Product and size you currently have.
- Product and size you’d like to exchange for
Step 2: Follow the instructions given in the email from our team. Exchanges MUST be mailed back within 3 days, otherwise the label will be voided and process cancelled.
Step 3: Allow 3-5 business days for your exchange to be processed. Once we receive your item(s) we will process the exchange and you will receive an email with tracking information when it ships.
Please do not hesitate to reach out to our team at email@example.com. Emails are answered Monday-Friday, please allow 24 hours for a response. Thank you!